Sunday, 30 September 2012

When the ideal dress goes walkies

Like I said previously getting round clothes shopping is not really an easy or viable option for me at present. So I am reliant on the delivery services of on line shopping which in itself adds between £4 -£7 on every delivery.

With this in mind I often pay for next day delivery on an order containing several items to a keep the charges per item down and b ensure that some apart from me can take in the delivery. With this in mind I did those two dress orders mentioned in my blog the ideal dress. Well one of those deliveries was due to arrive yesterday anytime up till 8pm. So all day my husband hung around waiting to gather in the parcel, what a waste of time. This time like several others the parcels never appeared on the scheduled and paid for date. But what is worse I have had to wait till today to complain about it as the relevant department go home at 6pm.

One phone call later and to say I am furious is hardly touching it. My parcel has gone walkies, it left the depot on time and is gone poof . There are two courses of action, one wait for a week to see if it shows up and I get my delivery charge back, or re order the package, pay again for every thing and if the original shows up return on. I was going to go for the later until I was then informed that I can't re order two items in the parcel including the original dress as they have sold out. So I am now waiting to see if my entire order has disappeared, then I can put in a claim for the whole order to be removed from my account.

I am not happy because I had my heart set on that dress, and now I am reliant on the honesty of people for it to show up. The worse thing is this isn't the first time it has happened either parcels are often delayed and several items have been mislayed on route and I have had to re order bits. But this time there is no chance to re order so I have to go back to the drawing board and see if there is anything else I like in stock I can order.

To say I am in tears sounds like a bit over the top, until you put it into context. I can't just nip to the shops to choose another option, unlike most people. But what is worse is this was meant to be part of my very downsized 40th birthday as well. This was my mums birthday present for me, and it has infact been stolen or a best carelessly lost. All I have got in return is a half baked apology and told nothing can be done for a week, which means I won't recieve any replacement in time for my birthday or recieve the original choice.

I know most of you have suffered similar things one way or another but remeber the few of us who are reliant on these services to buy things like clothes, home linen even presents for others. Then lost in transist takes on a whole new meaning.

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Please feel free to leave a comment or add to this. Its only my thoughts on life. I just raise the questions in my mind.